Northsound Telecom | Wiring Services | Business Phone Systems


Sangoma PBXact Phone Systems

PBXact hardware is purpose built to be a high-performance UC system designed and rigorously tested for optimal performance. All Sangoma hardware carries a one year warranty with options to extend.

PBXact UC Feature Support Included in All Systems


Business Features

  • Flexible Time-Based Call Routing

  • Built-In Conference Bridge

  • Fax to E-mail

  • Hunt/Ring Groups

  • Music on Hold

  • Voicemail Blasting

  • Find Me / Follow Me Calling

  • Personal IVRs

  • Wake Up Calls

  • Support for Video Calling

  • Secure Communications (SRTP/TLS)

  • Announcements

  • Text to Speech

  • Calling Queues (ACD)

  • Interactive Voice Response (IVR)

Calling Features

  • Zulu UC Desktop Application – Outlook, Browser and Softphone Integration

  • Three-Way Calling Support

  • Voicemail

  • Voicemail to E-mail

  • Caller ID Support

  • Call Transfer

  • Call Recording

  • Do Not Disturb

  • Call Waiting

  • Call History / Call Detail Records

  • Call Event Logging

  • Speed Dials

  • Caller Blacklisting

  • Call Screening

Telephony Support

  • Open Standards Support for Multiple Protocols

  • SIP, IAX2

  • PRI, T1, E1, J1, R2, POTS/Analog, ISDN, GSM (Excludes PBXact UC 10)

  • WebRTC

  • Softphone Support

  • Specialty Device Support

  • Door Phones

  • Overhead Paging

  • Strobe Alerts

  • Paging Gateways

  • Voice Gateways

  • Failover Devices

  • Desktop/Mobile Phone Support



  • Upgrade System with Granular Control

  • Bulk Import Utilities (Trunks, Extensions, Users, DIDs)

  • Localization in both GUI and Sound Files for Multiple Languages

  • Backup and Restore Utilities

  • Custom Destination Administration

  • Web-based Config File Management When Needed

  • System Recording Management

  • GUI Controls for DNS, Network Settings, and More!

User Control Panel

  • Responsive GUI (Desktop, Tablet, and Mobile Device)

  • WebRTC Softphone

  • Call History (Details and Recording Playback / Download)

  • Contact Management

  • Presence Management

  • Conference Room Management

  • Settings Management

    • Find Me / Follow Me

    • Call Forwarding, Call Waiting, Do Not Disturb

    • Call Confirmation

  • Voicemail

    • Visual Voicemail – Playback and Management

    • Notification Options

    • Greetings Management


The Base Platform includes a base of system enhanced features (see chart below)

Additional functionality can be added as needed:

  • High Availability (License Required per PBX Node, Excludes PBXact UC 40 & 60)

  • Call/Contact Center Features (Enhanced Call Center Functionality)

  • Operator Panel / Wall Boards

  • Third Party Phone Support (for Non-Sangoma IP Phones)


We also offer a wide range of compatible VoIP phones from Sangoma, Yealink, Grandstream, Mitel, and more.